Frequently Asked
Before your next turn.
The essentials on pricing, timing and working with The Frame.
Scope + pricing
Know what you are approving.
How is pricing determined?
Pricing depends on the approved scope, unit condition, materials and timing. After the walkthrough, we send the scope and quote for your approval before work begins.
What happens during the walkthrough?
We assess the unit, confirm the requested work and flag any additional needs that could affect cost or timing.
Do I have to use all four services?
No. Choose one service or the combination your unit needs.
What if additional work is needed?
We send the proposed work, cost and any schedule changes for your approval before proceeding.
Scheduling + coverage
Plan the work around your unit.
How soon can you start a turn?
Timing depends on the approved scope, unit access and provider availability. Share your target date so we can confirm a realistic schedule before work begins.
What areas do you serve?
Toledo and Northwest Ohio. Send the property address so we can confirm coverage and provider availability.
Working with The Frame
Understand who handles what.
Who performs the work?
Independent service providers perform the cleaning, hauling, painting and repairs. The Frame coordinates the approved services and remains your point of contact throughout the turn.
How do I start a turn?
Use the property inquiry form to share the property, unit needs and target date. We’ll follow up to confirm details, arrange a walkthrough and prepare your quote.
A question about your property?
Share the unit details and target date. We’ll help clarify the next step.
CONTACT THE FRAME